MANERS | SAFER-R | RAPID | RMC | MHFA | (AIR) Ad Hoc Incident Review |
|---|
| Minimize exposure | Stabilization + Introduction | Reflective Listening | Resilient Moment Communication Model | Assessment | R2MR – early psychological intervention |
| Acknowledge the event | Acknowledge – Event, Reactions | Assessment of Needs | Stabilize | Listen – non-judgmentally | Acknowledge and listen |
| Normalize the experience | Facilitation of Understanding – normalization | Prioritize – severe vs mild reactions | Mitigate – intervene to lessen acute severity | Provide reassurance & information | Inform – Check in and apply MHCM |
| Educate as required | Encourage Effective Coping | Intervention – educate, problem solve | Facilitate access to care | Encourage the person to seek help | Respond – Observe, follow up, model |
| Restore or refer | Return | Disposition – assist to recover function OR continued care | | Encourage self-help strategies | |
| Self-care | Referral | | | |
