There are many models of psychological first aid (PFA). This will help you to understand how they align and/or can work together.
(AIR) Ad Hoc Incident Review
|Minimize exposure||Stabilization + Introduction||Reflective Listening||Resilient Moment Communication Model||Assessment||R2MR – early psychological intervention|
|Acknowledge the event||Acknowledge – Event, Reactions||Assessment of Needs||Stabilize||Listen – non-judgmentally||Acknowledge and listen|
|Normalize the experience||Facilitation of Understanding – normalization||Prioritize – severe vs mild reactions||Mitigate – intervene to lessen acute severity||Provide reassurance & information||Inform – Check in and apply MHCM|
|Educate as required||Encourage Effective Coping||Intervention – educate, problem solve||Facilitate access to care||Encourage the person to seek help||Respond – Observe, follow up, model|
|Restore or refer||Return||Disposition – assist to recover function OR continued care||Encourage self-help strategies|